8e88v Privacy Policy — Your Information Is Our Responsibility

1 Introduction and Scope of Policy

8e88v is a trusted online gaming platform in Bangladesh, firmly committed to protecting the privacy of its users. This privacy policy describes how we collect, store, process, and keep your personal information secure.

When you use the 8e88v website, open an account, or use any of our services, you are considered to have accepted the terms of this privacy policy. We ask that you read this policy carefully. If you have any questions, please contact our support team.

2 What Information We Collect

To provide services on the 8e88v platform, we may collect the following types of personal information:

• Identity information: Full name, date of birth, national ID number (where applicable).
• Contact information: Email address, mobile number, and residential address.
• Financial information: Mobile banking account details (bKash, Nagad, Rocket, Upay), transaction history, deposit and withdrawal records.
• Identity verification information: Copies of government-issued ID as part of the KYC process.
• Technical information: IP address, browser type and version, device information, cookie data, and login times.
• Usage information: Gaming activity, betting history, preferred games, and service usage patterns.
• Communication records: Records of your interactions with our support team via live chat, email, or other channels.

3 How We Collect Information

We collect your information in several ways:

• Directly from you: When you fill in registration forms, complete KYC verification, submit deposit or withdrawal requests, or contact our support team.
• Automatically: When you use our platform, certain information is collected automatically through cookies, web beacons, and similar technologies.
• From third parties: From identity verification services, payment processors, and fraud detection service providers.

Cookies are small text files that our website stores on your device. They are used to improve your experience, remember login information, and ensure platform functionality. You can control cookies by changing your browser settings, though this may affect some platform features.

5 Sharing and Disclosure of Information

8e88v never sells your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service partners: Payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, and technology partners — they receive only the information necessary to deliver their designated services.
• Legal obligations: To comply with court orders, lawful requests from investigating authorities, or applicable legal requirements.
• Fraud prevention: With relevant authorities to assist in investigating criminal activity.
• Business restructuring: In the event of a company merger or acquisition — though the protections in this policy will remain in place.

All third parties with whom we share information are required to comply with strict confidentiality agreements. They may use your information only for the specified purpose.

6 Data Security Measures

To ensure the security of your personal information, 8e88v has put in place industry-standard technical and organizational measures:

• SSL encryption: Our entire platform is secured with SSL/TLS technology, which keeps your data transmission encrypted.
• Data encryption: Sensitive information stored at rest is protected with advanced encryption algorithms.
• Access controls: Only authorized personnel can access your data, and every access is logged.
• Regular security testing: Regular audits and tests are conducted to identify security vulnerabilities in the platform.
• Firewall and intrusion detection: Advanced security measures are in place to prevent unauthorized access and cyberattacks.

7 Data Retention Period

We retain your personal information for as long as is necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Active accounts: For the duration the account remains active and for as long as needed to deliver services thereafter.
• Financial transaction records: For the period required by legal and accounting obligations.
• Identity verification information: As required by applicable regulatory rules.
• Closed account data: For a limited period after account closure, to resolve disputes and meet legal obligations.

Once the periods above have elapsed, or when there is no longer a need to retain the information, we will securely delete or anonymize your data.

8 Your Rights

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you and to receive a copy.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances — though this may not always be possible due to legal obligations.
• Right to restrict processing: The right to request that the use of your information be limited for specific purposes.
• Right to object: The right to object to marketing communications or certain methods of processing your information.
• Right to withdraw consent: Where processing of your information relies on your consent, the right to withdraw that consent at any time.

To exercise any of these rights, please contact our support team. We will respond to your request as quickly as possible.

9 Children's Privacy

8e88v is a platform exclusively for adults. Our services are intended only for individuals who are 21 years of age or older.

We do not knowingly collect information from anyone under 21. Age verification is a mandatory step in our registration process. If we become aware that a minor is using our platform, we will immediately close that account and delete all associated information.

If parents or guardians suspect their child is using our platform, please contact us without delay.

10 International Data Transfers

To operate our services, your information may be stored or processed on servers located outside Bangladesh. For such transfers, we ensure that:

• Appropriate security measures are in place in accordance with applicable data protection laws.
• Third-party service providers offer a level of protection equivalent to this privacy policy.
• Contractual commitments are made to ensure the protective measures applicable to your data.

11 Policy Changes and Updates

8e88v may update this privacy policy from time to time. These changes may be made in response to changes in our services, legal requirements, or improvements to our data management practices.

For significant changes, we will notify you in advance by email or through a notice on the platform. Always check the "Last updated" date at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the changes, you have the right to stop using the platform.

12 Responsible Gaming and Data Protection

8e88v cares not only about protecting your privacy but also about your overall wellbeing. We may monitor your gaming behavior — solely to identify problematic gaming patterns and to promote responsible gaming.

This monitoring is entirely protective in purpose — not for any marketing purpose. If you wish to set gaming limits for yourself or take a temporary break, visit our Responsible Gaming page.